Refund Policy

Refunds
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, you'll need the receipt or proof of purchase.
To start a refund, please contact us at info@puberry.org. 

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@puberry.org.

You can always contact us for any refund questions at info@puberry.org. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.

Please DO NOT Return Items
We cannot accept returns of personal care items.
Therefore, please do not return a purchase to us, but rather request a refund.

Exchanges
We do not offer exchanges at this time.